Welcome to the Tower House Practice Website

We are extremely busy at the moment please consider all health options that are available in the community if you think you need to see a health professional:

Your local pharmacist can help with any advice and medicines for minor illnesses and injuries and most have a room where you can discuss issues with pharmacy staff without being overheard.  Pharmacists  are also trained to tell you when your symptoms mean you need to see someone at your GP Practice

Go online at 111.nhs.uk  if you urgently need medical help or advice and it’s not a life threatening situation.  With NHS111 online you can:

  •      find out how to get the right healthcare in their area, including whether you need to see a GP or seek urgent care
  •      get advice on self-care
  •      get a call back from a nurse, doctor or other trained health professional if you need it

Your local urgent treatment centres are open 365 days a year and can treat non-life-threatening illness and injury and has x-ray facilities. The two nearest to Warrington are Widnes and Runcorn

Please keep A&E free for those who really need it and only attend A&E or call 999 for a life-threatening illness such as choking, chest pain, blood loss or open fractures.  If you attend A&E and your condition not deemed to be life threatening, you will be advised of other local services that are more suitable for you

Also remember self-care. The majority of people feel comfortable managing everyday minor ailments like coughs and colds themselves, particularly when they feel confident in recognising the symptoms and have successfully used over-the-counter medicine before.  More information about how to treat many common conditions at home can be found on the national NHS website: nhs.uk/conditions

Tower House Practice has been established in Runcorn Old Town for over 60 years. We have occupied the present purpose built Health Centre since 1982 and it is shared with Grove House Practice and Bridgewater Community Trust.

All our consulting and treatment rooms are on the ground floor with good access and special toilet facilities for the disabled.

The surgery is open from 8.30am to 6.00pm Monday to Friday.    The practice does offer some appointments outside working hours between 7-8.30am on some days.  Please ask Reception if you require an appointment during this time.

Online Registrations - 

We now offer online registrations for patients.  You need to use the Practice unique URL to link the GP Registration Service to the website.

The link is 

https://gp-registration.nhs.uk/N81057

OUR SERVICE TO YOU

Our aim is to look after you and the health needs of your family. All our staff are trained to put your needs first, so if you are worried or unsure then do please ask and we will be pleased to help.

We are always striving to provide an even better service and we welcome your comments which can be sent to our Practice Manager

Contact us online

Practice will aim to respond to your online request within 2 working days.  This does not include weekends or outside of core hours.  Please do not use patchs for urgent medical advice.  

https://patchs.ai/practice/towerhousepractice

Our Care Navigators are now navigating to our local pharmacists for some symptoms - take a look at the link below for more information.

https://www.dropbox.com/s/ts2bmzjjq2cs440/GP%20DMIRS%20intro.m4v?dl=0

GP EXTRA SERVICE IN HALTON

Need a routine appointment after 6.30pm midweek or at the weekend?

The Halton based extended hours General Practice Service.  Pre-bookable and same day appointments available for you,  with prescribing practitioners.  Mon-Fri 6.30-9.00pm and Sat-Sun 9.00am-3.30pm.  You can make an appointment via your GP surgery or at weekends only can contact GP Extra by telephone on 01928 593078.  Appointments available for GP's and Health Care Assistants.


Do you need information in a different format?

Do you need support?

Contact a member of our reception team.

email: hccg.towerhousemc@nhs.net

ORCHA

Health and care apps can be used to help manage and recover from a huge range of mental and physical health issues, but there are hundreds of thousands of health apps out there, and not all of them are safe - so where do you find trusted health apps? We now have the answer.

NHS Cheshire and Merseyside in Halton has built a Health and Care App Library where you can find digital health apps which have been reviewed by The Organisation for the Review of Care and Health Applications (ORCHA) against 350+ criteria.

ORCHA has found that only one in five health apps manage data privacy safely, are accessible and have been developed with a health or care professional. Our Library only contains assessed and compliant health apps, so we can be sure that the ones we use meet safety standards.

The Library can be accessed at halton.orcha.co.uk.

‘Tower House Practice takes is very seriously if a member of staff is treated in an abusive or violent way. The Practice supports the governments ‘Zero Tolerance’ campaign for Healthcare Staff. This states that GP’s and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services, there must be a mutual respect between staff and patients. We understand that navigating the NHS is challenging and frustrating. As a Practice, we are constantly working to improve our access and provide a high-quality, safe service to all our patients. Thank you. The Partners

In case of a medical emergency during anytime we are closed please contact NHS 111

 

(Site updated 16/08/2023)
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