How to Make an Appointment calendar

Each patient is assigned an accountable GP and is registered under one GP although patients can request to see any of the GP's at the Practice.

All patients registered with the practice have the right to request a consultation.

All consultations are by appointment and can be made in person, by telephone or online. Although you are registered with one doctor, you are free to see whichever doctor you choose (if they are available).

You are able to book a GP appointment up to 4 weeks in advance. Routine appointments for all GPs are also available within 48 hours.

If you need to see a doctor urgently then you will always be seen on the same day.

You will need to book in advance if you wish to see the doctor of your choice at a specific time.

If you are unable to keep an appointment please try to let us know.

Urgent Calls

You may telephone for urgent assistance at any time during surgery hours and these calls are attended to immediately by the doctor on duty.

blue_telephoneCan I Book In Advance?

You are able to book an appointment with your doctor up to 4 weeks in advance.  You will need to book in advance if you wish to see the doctor of your choice at a specific time.  Appointments with our nurses can be booked in advance.

What if I cannot Get an Appointment in Advance?

Routine appointments for all doctors are also available each day and are released for booking each morning at 8.30am.  If you have been unable to make a pre-booked appointment you will need to telephone or call in to the surgery on the day you wish to be seen to make an appointment.  The receptionist will try to give you an appointment with the doctor of your choice but if this is not possible you will be offered an appointment with another doctor.  If all appointments for that day have been booked you will be asked to ring back the next day unless it is a medical emergency.  If you need to see a doctor urgently then you will always be seen on the same day. 

Why Does the Receptionist Ask For a Description of my Problem?

You may be asked by the receptionist for a brief description of your symptoms to help us offer you the best appointment for your problem.  Depending on the problem you may be offered an appointment at the nurse-led clinic, or be offered an appointment with a doctor.  The nurse can see a variety of minor illness such as chest/ear/throat infections, conjunctivitis, rashes (such as chicken pox, impetigo, scabies, shingles and eczema), bleeding in-between periods, vaginal discharge and urine infections (women only).

If you are unable to keep an appointment please try to let us know.

Out of Hours Service

The out of hours services are commissioned by NHS England/Warrington CCG, the board is responsible for commissioning these services.

 

 
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